Project Managing Innovation

Organizations Must Innovate

Successful organizations select, implement and optimize projects helping improve how they:

  • Run
  • Grow
  • Transform

Successfully identifying and completing these projects requires...

1: Project Management

We are project managers.

And our experience tells us that using project management methods alone is like juggling with one hand.

This is especially difficult for projects needing...

2: Information Technology (IT) Management

Our clients, like many organizations, need new systems to improve the way they deliver services.

However, the majority of IT projects fail, even when using Project and IT Management disciplines together.

So we add...

3: Change Management

Managing change means helping stakeholders adopt innovation.

Projects succeed by focusing on the process, product and people.

So we...

4: Integrate the Disciplines

We combine Project, IT and Change Management into a single, proven methodology.

Our software ProIntegrate™ supports this methodology throughout the project lifecycle.

See our integrated methodology, ProIntegrate™ or contact us for more information.


The Parable of the Broken Window

Despite our best efforts to the contrary, we all know, expect and often dread unintended consequences associated with Health Information Technology (HIT). The French economist Frédéric Bastiat offers a classic example of our experience with these consequences in his “broken window” parable that goes like this: A shopkeeper’s son accidentally...


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How Can Outsiders Help?

What are some key health care benefits we can reap from diverse expert and outsider HIT team membership? To begin with, widening the diversity of HIT team membership helps to overcome Not Invented Here (NIH) syndrome. Outsider team members successfully contributing fresh solutions erode the NIH prejudice favoring “our own”...


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Does True Innovation Require Domain Expertise?

It is a common belief that true innovation requires domain expertise. Malcolm Gladwell, the author of Outliers: The Story of Success, says it takes 10,000 hours of practice to become expert in any given domain. He indicates that the process of becoming an expert produces truly exceptional people and ideas....


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The Blind Men and the Elephant

Most of you are familiar with the “blind men and the elephant” parable. Jainism, one of the world’s oldest religions, is often credited as its originator. In the Jain version, six blind men describe an elephant by touching its different body parts. One man touches a leg, a second a...


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Change is Growth is Change

Are there examples of the fixed and growth mindsets operating in our industry? While there is no hard data as yet, we believe they exist. Take the “close out” or “lessons learned” report prepared at the end of a key project phase and at project completion. In our experience, a...


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Mapping the Mind Field

In his blog, psychologist Wayne Dyer relates a story of “mind fields” entitled An Airport Parable. 1 The story describes one of those “airline flights from hell.” In short, Dr. Dyer while waiting at the gate for his flight from JFK to Athens, Greece, heard the seven-hour flight delay announcement....


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Embracing Our Vulnerability

In the same way healthcare systems demonstrate increasingly rapid evolution, we’ve seen similar impressive changes in HIT. Twenty years ago, few had even heard of an EHR. Today you would be hard pressed to find a healthcare worker who has never heard the term. Yet technology change of any magnitude...


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Rethinking The Abilene Paradox

Forty years ago, management literature referred to a story demonstrating how organizations “frequently take actions in contradiction to what they really want to do and therefore defeat the very purposes they are trying to achieve.” That story is now known as the “Abilene Paradox.” The story describes a Texas family...


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Revise the Roles (and Rules)

Common sense and our own experience tell us to also look at the velocity of current changes brought about by required compliance with Meaningful Use and other standards. In any industry, the sheer volume of change would be overwhelming – some level of resistance is a natural response. As we...


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Beyond the Demographics Demon

In a research paper presented at the Institute of Electrical and Electronics Engineers (IEEE) 2013 46th Hawaii International Conference on System Sciences, 1 Anol Bhattacherjee, Christopher Davis and Neset Hikmet confront a problem all of us in Healthcare Information Technology (HIT) face at one time or another: physician resistance to or...


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Applying Full Contact Care

Many patient engagement projects in the U.S. rely on the design and use of HIT tools and resources. Patient portals, personal health records, on-line patient education are a few examples of these HIT tools. Future efforts, at least for the near term, are very likely to continue seeking to leverage...


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Clarifying Patient Engagement

“Patient engagement is the blockbuster drug of the century” 1 …or so asserts Health Information Technology (HIT) futurist Leonard Kish. But like many transformational themes in healthcare, we do not have a commonly agreed upon definition of what exactly “patient engagement” is. Last year, the National eHealth Collaborative conducted a...


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Building a Data-Savvy Workforce

One interesting and possibly new finding from this assessment is that employers believe there is a growing need for deep skills and understanding related to working effectively with data.  The authors commented: “…A difference was noted related to data management, data mining, data analytic, and similar skills and competencies. Twenty-six...


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Navigating Big Data

Those of us in health care imagine large quantities of useful, easily accessible, accurate and meaningful data at our fingertips, helping us improve the way we provide individual patient care while reducing costs and advancing health care systemically. Unfortunately, while this is where we want to be “when health care...


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A Tale of Four Cultures

In an insightful essay 1 Chuck Friedman, a physicist and educator, described his growing interest in the “soft side” of informatics. He observed that solid code and reliable systems were often insufficient to successfully adopting HIT in clinical environments. Even with the best of technologies, “people” got in the way...


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The Culture of HIT Implementation

“An account of technology’s frustrations can start anywhere, but sooner or later it leads to medicine.” – Edward Tenner In his book, Why Things Bite Back, Edward Tenner thoughtfully articulates what he calls the “revenge effects” – the unintended consequences that so often arise as we continue our relentless Information...


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Successful Change Management Formula

We offer a practical approach to change management Read More ...


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Integrated Project Management Outputs

Improving health care IT success by combining project and technology management disciplines Read More ...


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Integrated Project Management Processes

Improving health care IT success by combining project and change management disciplines Read More ...


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