Successful HIT requires broadening the definition of project management to include technology and change management. The Project Management Institute (PMI) and the Institute for Electrical and Electronics Engineers (IEEE) provide industry standards for project and technology management, respectively. There are no industry standards for change management. We are on our own to define techniques for successful HIT change management.
Based on our 30+ years of experience, we created the following formulas, which we hope will help others successfully manage HIT change. These include the following:
Successful Change Management Formula*
Unsuccessful Change Management Formulas*
*Excerpted from upcoming book, Project Management for Health Information Technology (HIT). Copyright © 2010 Scott Coplan and David Masuda. All Rights Reserved.